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Do you think Google has to worry about Amazon strategies?

It is right to say that Amazon is gearing up to challenge Google in the ecommerce sphere and it is likely to win the race soon. A very influential person from the Silicon Valley Mr Bill Gurley, who is often regarded as the technology’s top deal maker in the venture industry, did an intense interview..
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4 Ecommerce Challenges Solved by Product Listing with Search Quality Analysis

Currently, eCommerce is the fastest growing market with a huge number of customers worldwide. It is important to streamline eCommerce product catalog management to stay ahead of competitors. But what is catalog management? Ecommerce catalog management is not just about adding new products and their relevant information like accurate description and images but also optimizing..
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E-Commerce Call Centre Outsourcing: Is It Necessary?

It is undeniable that the last decade saw the emergence of eCommerce and its smooth acceptance by the public. Global giants like Amazon and eBay have influenced the buying habits of every household as well as impacted the economy in more than one way. However, there are many eCommerce platforms and standalone online stores which..
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When to Hire Ecommerce Customer Service Outsourcing Company

In the last couple of years, we all saw the birth and growth of big eCommerce players like Amazon, eBay, etc. These have fairly changed the common man’s buying habits as well as made far and wide impact on the global economy. However, each day new eCommerce startups emerge, with the aim of catering to..
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Hire Magento 2 developer for data migration

Migrating your online store from Magento 1 to Magento 2 The world has witnessed Magento 1’s EOL (End-of-Life) – 30th July 2020 being the official date for the purpose. Online store owners and website developers are therefore busy preparing themselves for the shift. The transition is, however, a lengthy one with (most importantly) a lot..
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Migrating e-commerce business to Magento

In the past few years, on the business front, I have come across a few businessmen who share the same plight as me. Mine is an e-commerce platform that needed some feature up-gradation, especially to adapt to the prevailing social and economic conditions. I failed to find the necessary options to help me install the..
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How to Hire an Effective Digital Marketing Agency?

Every sector is competitive with so many websites and brands striving to gain prominence in the search results and among potential customers. Every business needs top-notch marketing as there is much to attain by outsourcing sales operation to generate leads. Digital existence is a revolution. 7 out of 10 customers search queries on the internet,..
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How can outsource customer service help your business during the pandemic

The evolving pandemic, coronavirus has made us face new challenges and unforeseen disruptions. Several parts of the world are under complete lock down to stop the spread. This lightning contagion has impacted businesses, from global companies to local start-ups. The new work environment is challenging but not all companies have the infrastructure to handle remote..
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What is SLA and its role in customer service outsourcing

“SLA or Service Legal Agreement is an integral part of IT vendor contract” is how the saying goes and it is proven that companies who maintain SLAs see higher ROI from their outsourcing strategy. But what is SLA and how does it function? Why is it important to every outsource customer service agency? Before we..
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