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eCommerce Support Service

eCommerceService

 

For every online business, the most crucial aspect is providing advance and efficient customer experience ranging from product merchandising, order management to redressal. Technokrats specialises in providing optimized title according to the way the item is searched, correct description with focus on the most valued keywords in the text. Our E Commerce management specialists are well versed with the intricacies of product uploading in major international portals ranging from feed file formats, image requirements, inventory, pricing updates, size, variations, parent SKUs, and much more. Our account specialists provide 24*7 prompt customer service, manage orders within the stipulated time frame, liason with vendors, resolve disputes over phone and mails, handle returns & refunds and prepare daily reports. We are aware of the importance of customer reviews and metrics that influence the reputation and success of the store.

 

 
  • Order Management
  • Customer Support
  • Listing Services
  • Vendor Management

Why Technokrats?

 
  • We offer global standard delivery, innovation, and strategic alliance.
  • We have groups of domain experts who are specialized in clients’ business handling
  • We offer 24/7 support services for the clients
  • We ensure 100% control on the security, accountability, and privacy.
  • We offer strong governance over monitoring employee performances, accountability as well as privacy.